The product must be in its original condition and packaged in its original packaging.

If the face cover package remains unopened, our standard return policy applies.

If opened, returns are only possible in the case of manufacturing defects.

There are fees for returning products, provided the product is in its original condition and packaging.

We will process your refund after receiving your returned order.

We will not refund shipping costs unless the product being returned has defects.

Purchases can be returned within 48 hours of the order delivery date.

If defects are approved, the refunded amount will include shipping costs.

Yes, but shoes must be placed in their original shoebox.

You can refer to our return policy on our website for detailed information.